The EXNESS team is constantly striving to make its services more available and to more quickly resolve trading issues in order to better support its clients. In July 2013, EXNESS adds multilingual support. Now our clients can receive consultation in nine more languages (in addition to English, Russian, Chinese, and Arabic): Vietnamese, Farsi, Hindi, Urdu, Tamil, Thai, Bengali, Indonesian, and Malay.
Expanding the list of languages used by EXNESS client support has allowed many clients to communicate with company employees in their native language, avoiding the difficulty of forming questions in a foreign language and then translating and understanding the answers. This has significantly improved communication between clients and company specialists, and given EXNESS employees time to serve more traders.
Currently, EXNESS technical support is available according to the following schedule:
|Supported languages||Specialist availability|
|English, Russian, Chinese||Monday — Sunday|
|Vietnamese, Indonesian, Hindi, Farsi, Arabic||Monday — Friday|
00:00 - 16:00 (GMT+0)
|Malay, Bengali, Tamil, Urdu||Monday — Friday|
23:00 - 15:00 (GMT+0)
|Thai||Monday — Friday|
01:00 - 10:00 (GMT+0)
Traders can ask questions through Live Chat, email (firstname.lastname@example.org), or via a telephone hotline: +7 812 4548 812.
We hope you will take advantage of the company's new service! We wish you successful trading!