London GMT New York Tokyo Moscow
Premium Calculator
TOP Rebates *
* Rebate per 100,000 EUR/USD lot

Nine additional client support languages are now available

July 29, 2013

The EXNESS team is constantly striving to make its services more available and to more quickly resolve trading issues in order to better support its clients. In July 2013, EXNESS adds multilingual support. Now our clients can receive consultation in nine more languages (in addition to English, Russian, Chinese, and Arabic): Vietnamese, Farsi, Hindi, Urdu, Tamil, Thai, Bengali, Indonesian, and Malay.

Expanding the list of languages used by EXNESS client support has allowed many clients to communicate with company employees in their native language, avoiding the difficulty of forming questions in a foreign language and then translating and understanding the answers. This has significantly improved communication between clients and company specialists, and given EXNESS employees time to serve more traders.

Currently, EXNESS technical support is available according to the following schedule:

Supported languagesSpecialist availability
English, Russian, ChineseMonday — Sunday
Round-the-clock
Vietnamese, Indonesian, Hindi, Farsi, ArabicMonday — Friday
00:00 - 16:00 (GMT+0)
Malay, Bengali, Tamil, UrduMonday — Friday
23:00 - 15:00 (GMT+0)
ThaiMonday — Friday
01:00 - 10:00 (GMT+0)

Traders can ask questions through Live Chat, email ([email protected]), or via a telephone hotline: +7 812 4548 812.

We hope you will take advantage of the company's new service! We wish you successful trading!

back
Forex trading can involve the risk of loss beyond your initial deposit. It is not suitable for all investors and you should make sure you understand the risks involved, seeking independent advice if necessary. Risk Warning. Privacy Policy. Registration Agreement.