The Financial Commission is a neutral 3rd party committee to fairly review and resolve complaints. We see it as one more way to show our clients that FXOpen’s activities conform to the best practices and high commercial standards in the Financial Services Industry. FXOpen’s membership in the Financial Commission gives each customer the opportunity to achieve a more cost-effective, simpler and swifter resolution of any issues that they might encounter while trading Forex through FXOpen.

The Financial Commission is an international independent non-government dispute resolution organization specializing in the Forex market based in Hong Kong, China. Its main body – the Financial Committee – is comprised of highly-skilled professionals with many years of experience at top managerial positions in the Forex market . Their vast expertise ensures in-depth understanding and investigation of each complaint. However, the members of the Financial Committee are not affiliated to any Forex brokerage firm, which guarantees an unbiased approach to handling complaints.

By joining the Financial Commission we hope to boost our customers’ confidence in FXOpen as a broker. Customer satisfaction is one of our key priorities. And we strive to find an amicable and fair solution to any issue that may arise between the Client and the Broker. FXOpen is eager to achieve this both through FXOpen’s internal dispute resolution procedures, and through review of such issues by reputable 3rd party regulatory bodies, such as the Financial Commission.

For more information on the regulator see www.financialcommission.org/

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Best Regards,
FXOpen NZ Limited

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